Financial Crime & Compliance | KYC Transformation Program Implementation

Client Needs & Objectives

Control tower concept to track the progress against the various timelines to ensure milestones are met, dependencies are monitored, and issues & risks are escalated as appropriate.

The objectives were threefold:

  • Maintain an integrated global project plan, including status updates from multiple stakeholders across different business lines, and publish status dashboards
  • Coordination of KYC teams in Asia to ensure to meet all timelines, objectives and targets overall
  • Optimize the structuration of the operational procedures implementing the KYC Policy

Our Approach

  • Tracker implementation: Data share point for collection of all the relevant information allowing to perform data analysis up to date
  • Daily dashboards: Monitoring the progress, tracking movements, detecting blocking points and inconsistencies
  • Reconciliation: Scope adjustment and data update on a weekly basis to ensure all the cases are addressed
  • Procedures writing and update: impact studies on workflows and KYC IT systems, clarification of priorities between CIB instructions and local specificities, update of existing KYC checklist by client types/ products, workshop and writing of operational procedures

Main Deliverables


Client Benefits & Main Results

Clear governance defined in monitoring, maintenance and update of procedures

Simplification of tools and processes

Efficient methodology to address issues and root causes

Adapted and comprehensive operational procedures

Updated process for procedures and related IT solution selected and implemented