Creation of an “Analytics” team

Client Needs & Objectives

As part of their Digital Strategy, our client wanted to create an “Analytics” team dedicated to analyses of large volumes of data on Operations perimeter

Our objective was to design the Target Operating Model

  • Definition of team mandates and roles and responsibilities
  • Governance framework design and query management process
  • Identification of skills required and drafting of job descriptions
  • Determination of the appropriate infrastructure to support data analytics across the organisation

Our Approach

1. Analysis of business and functional needs:

  • Collection of business requirements and assessment of the feasibility and complexity
  • Definition of the portfolio of initiatives to be launched to assess the expected workload and sizing of the team

2. Target Operating Model design (scenarios)

  • Team mandates, roles and responsibilities, hierarchical and functional lines, governance framework
  • Scoping and query management process
  • Tools and infrastructure
  • Workload analysis, team sizing and skillset required
  • Assistance to HR to source profiles

Client Benefits & Main Results

Ensure the query management process is clear and documented to avoid too many requests at the same time

Identify Analytics “champions” as influencers within key business lines and functions to relay messages and manage change

Implement a continuous ideation process between the team and its internal clients

Leverage multi disciplinary competencies (tech & business)